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What we do (and don’t do)

Our work is vital in ensuring consumers enjoy the benefits of electricity and gas safely .



What we do

We work with both the public and industry to create an environment in which:

  • People and property are safeguarded from the dangers of electricity and gas.
  • Electrical and gas appliances, installations, electricity and gas supply and generating systems are safe.


Because electricity and gas can be hazardous for people, their property, and the environment if not used properly, Energy Safety raises safety awareness and promotes the safe use and supply of this energy. We see this as important work and remain committed to maintaining and improving New Zealand's safety record.

We also monitor, encourage and enforce compliance with the laws relating to electrical and gas safety.



Energy Safety oversees the safety and supply quality requirements of the Electricity Act 1992 and the Gas Act 1992, and enforces provisions of the Hazardous Substances and New Organisms Act 1996 for fuel gases, by:

  • Developing and applying internationally accepted standards for New Zealand's systems of electricity and gas safety and supply quality
  • Networking with other interested national and international organisations
  • Publicising electricity and gas safety, and advising consumers and business about the safety of electrical and gas products and services
  • Undertaking electrical and gas accident, near miss and unsafe investigations
  • Monitoring and conducting proactive audits - taking corrective  and enforcement action as appropriate.



Energy Safety administers the technical provisions of the Electricity (Safety) Regulations 2010 and the Gas (Safety and Measurement) Regulations 2010 to promote, monitor and enforce safe supply and use of electrical and gas appliances and fittings supplied in New Zealand.


Education, Monitoring and Enforcement

Energy Safety works with manufacturers, importers, suppliers, retailers and traders of electrical and gas products, to ensure they provide safe products to New Zealand consumers. We also work with the Registration Boards to ensure electrical and gas workers deliver lawful, compliant and safe work.

Our activities include:

  • Monitoring the New Zealand marketplace to encourage appropriate behaviour and processes that ensure the safe supply and use of electrical and gas products
  • Conducting compliance audits of electrical and gas product suppliers (appliances)
  • Monitoring the safety of existing installations and networks
  • Investigating accidents and incidents involving the public and electrical or gas products, installations or networks
  • Investigating complaints related to the safety of electrical and gas products, installations or networks
  • Providing advice to Government on energy safety issues associated with electrical and gas product safety.


What we don’t do

Product compliance

As Energy Safety is responsible for monitoring and enforcing the laws relating to the safe use of energy, we must remain fully impartial and independent from the responsibilities of the electrical and gas product supplier or energy provider.

We can assist with the clarification and understanding of the Regulations surrounding compliance processes however, we cannot give technical advice in relation to specific products.  We recommend that independent technical assistance is sought for such purposes.

Accredited testing laboratories may be able to provide consultancy services as they are qualified to provide technical advice on appropriate product testing services and recognised documentation.


Gas and electrical worker registration

Queries regarding the conduct, competence, licensing or registration of gas or electrical workers should be referred to:

Plumbers, Gasfitters and Drainlayers Board

Electrical Workers Registration Board


Workplace accidents and safety

Workplace accidents or issues regarding health and safety are investigated by another team within WorkSafe New Zealand. For more information on how to report a workplace accident or issue visit the contact us pages.


Last updated 23 June 2015
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