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Product Appliance Complaint Form


Use this form if you think there is a safety, supply quality or measurement problem with your energy product or appliance that Energy Safety should know about. This might include things like:

  • a design or manufacturing fault
  • a problem with inadequate instructions or markings
  • poor energy quality supply that affects an appliance.

Please fill in as much of this form as possible.

If you wish to retain a copy, print the form first (use "Save as PDF") and then to send it to Energy Safety (by pressing "Submit"). Submitting the form blanks the fields.

Personal Details
 
 
 
 
Telephone Numbers


 
Product or Appliance of Concern
 
 
 
Product or Appliance Information (please be as specific as possible)
 
 
 
 
 
 
Does it bear a standards number or a certification mark?
 
 
Consumer Action
Have you contacted the
(tick those which apply)
 
Retailer?
 
Distributor?
 
Manufacturer?
 
 
 
 
What was the response of the
 
Retailer?
 
Distributor?
 
Manufacturer?

Caution: Submitting the form blanks the fields. If you wish to print the form (from "Save as PDF") and submit it on-line you should print it first.

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