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Gas Safety

[ Last Updated 31 May 2006 ]

If you smell gas inside your home:

  • keep flames and cigarettes out of the room and away from the area
  • never operate any electrical switches when a gas leak is suspected – a flick off or on could cause a spark and ignite the gas
  • don't use your mobile phone in the area
  • turn off all valves to gas appliances if it can be done safely
  • turn off the gas supply at the meter or LPG cylinder
  • open doors and windows to ventilate the area
  • contact your gas retailer or a licensed gas worker immediately to check the installation (use a telephone away from the gas leak)
  • if the smell persists in the house go outside to a safe place away from the building.

If you smell gas outside:

  • keep flames, cigarettes, vehicles and electrical equipment (including mobile phones) away from the area
  • turn off the gas supply at the meter or LPG cylinder
  • leave the area
  • contact your gas retailer or,
  • ring the gas emergency number listed in the "Emergency Services" pages in the White Pages phone book.

If you think you have a problem with your gas supply, contact your gas retailer (the company that sends you your gas bills) immediately.

If you think you have a problem with your gas installation or appliances, contact your local licensed gas worker immediately.

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