Installation fault notice form
Use this form for reporting an installation fault to the owner/occupier and Energy Safety.
If you are a layperson and you believe that your installation or appliance is dangerous, you should immediately turn off the appliance or energy supply and contact a licensed energy worker. More information on living safely with gas and electricity is available on this website.
If you are an energy worker and you believe you have identified an installation where there is an immediate, existing danger (that is, where the actual danger to life or property, if not averted, would result in harm to people or property in the immediate future) then you have a duty to report it.
In such situations, the energy worker should immediately inform the owner or occupier and seek permission to make the scene safe.
They should only then contact Energy Safety. It is important to note that the Energy Safety is not an emergency service.
A good practice guide is available for gasfitters dealing with how they should respond to installation faults they discover.
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